About Geoff Hale Osteopath
Registered with the General Osteopathic Council and the Institute of Osteopathy
I set up my clinics in Wolverhampton and Birmingham after I qualified from the British School of Osteopathy, London, in 1987, and I have been in full time practice ever since then.
Since starting in clinic, I have worked with several renowned local practitioners including Jose and Chris Bennetto, and give thousands of treatments each year to many satisfied patients. To date I have given over 50,000 osteopathic treatments during the course of my career to date, mostly to people just like you. As an osteopath I see many difficult cases as patients sometimes attend as a last resort and they frequently find that they can obtain relief when other therapies have failed.
I try to treat all my patients in a way in which I would like myself or my family to be treated should they ever need help and I appreciate you considering me as your osteopath; I undertake to work to the highest professional standards for all patients. This web site should provide you with all the information you need to decide if I can help YOU.
We offer a quick service and are usually able to accommodate you the same day or at least within 24 hours of calling.
In our Autumn 2013 survey...
Over 80% of my patients were recommended by others...
Over 90% of patients rated the clinic as VERY GOOD or EXCELLENT
Those patients also said they would visit me again if they needed help and that they would also recommend me to their friends and family.
To find out why call us... Why go elsewhere?
Any questions?... feel free to ring and I'll will be only to happy to chat before you book an appointment.
Why choose Geoff Hale Osteopath?
Below is a list of some of the positive reasons past patients have given for choosing to visit our clinics.
Both of our practices have been established since 1987. I qualified from the British School Of Osteopathy, London in 1987 and has been in full time practice ever since, gaining great experience with many different types of cases and patients.
In a recent survey...
80% of our patients are recommended by others, an indication of patient satisfaction.
90% of our patients rated us as either excellent or very good and would see me again if they needed help and would recommend us to their friends and family.
We have competitive fee rates and four easy ways to pay to help you finance and budget for your treatment. At the Wolverhampton practice, we accept cash, cheques with bankers card, credit and debit cards. Payment by cash or cheque only at Birmingham clinic.
Finding our Wolverhampton Practice
- It is easy to find our Wolverhampton practice on Tettenhall Road A41 (see A-Z Ref Page 26 6D;).
- It is on the main bus routes; Number "1" for Tettenhall RoadWolverhampton stopping at St Judes Church.
- There is easy parking.
Finding our Birmingham Practice
- Our Birmingham practice on Lordswood Road (see A-Z Ref Page 115 5F)
- It is on the main bus routes; Number "11C" seems to be the most frequent, stopping outside the medical practice or the newly built leisure centre.
- There is easy parking.
We have ground floor access at both offices. As my Harborne rooms are in a modern medical practice, we are fully accessible for those with disabilities. Partial facilities are available at the Wolverhampton clinic.
Additional services we offer
- We offer a wide variety of treatments besides osteopathy and cranial osteopathy including ultrasound and other electrotherapy, orthotics, exercise advice, dietary and nutritional advice, supplements, advice on mattresses and pillows and more.
- We can arrange easy referral for private MRI scans and X-rays locally and at competitive rates. Appointments offered within days and results are usually back within a week of initial referral.
- We understand the need to be offered an appointment quickly and to be seen promptly when you are suffering discomfort and we aim to offer timely treatment in a welcoming, caring and professional environment. Most patients are seen on the day they first call for an appointment and almost always within 24 hours of initial contact with us.
- Home visits by arrangement at Wolverhampton.
- Saturday appointments available at Wolverhampton by arrangement.
Insurance and Benefit Schemes
- Approved treatment provider for most major benefit schemes including Birmingham Hospital Saturday Fund, HSA, PayCare, Patients Aid and many others.
- Approved treatment providers for Aviva, Standard Life and most other major insurers. (Please check your cover before commencing your treatment.)
We have good relations with local G.P.'s, particularly if you are registered at Lordswood Medical Centre. The Doctors there are only too happy to liase with me regarding your care which makes access to your records and results of X-rays, blood tests etc. much quicker. However, this would only ever be done with your consent as your osteopathic consultations are always confidential.
What happens when you see me?
On arrival you will be asked to fill in our standard registration form giving a few personal details such as address, date of birth etc. but also indicating your consent to giving a case history and being examined. You should try to arrive 5-10 minutes before your actual appointment time because there is information available at the clinics which you should read through in order to familiarise yourself with what we do, particularly if you have never seen an Osteopath before. You will be shown into the treatment room by the Osteopath and the consultation will commence.
The consultation consists of the following elements;
1 Case history
A history of your presenting complaint but also including your previous history, general health, operations, illnesses, prescribed medication etc. It is a chance for you to give us your "story" and for us to understand your expectations for treatment. Please disclose details as fully as you can, even those which you think might be unrelated to your current complaint as the more information we have about you the better.
It is also important to make sure it is safe to treat you and we use this medical history to inform the techniques we select when treating you; some approaches may be more or less appropriate than others depending on your general health. You should also bring any results you have from investigations such as X-ray or MRI scans and your repeat prescription form if relevant.
It is likely the Osteopath will ask you to remove some clothing but only as far as is necessary to make a full appraisal of your condition. This will never include removing underwear and some patients like to wear shorts or sportswear which is fine. We do not have gowns but the osteopath will leave the room whilst you dress and undress. After a thorough physical examination, where necessary, other diagnostic tests such as blood pressure, urine tests etc. might be performed at this point.
The above elements, case history and examination, are used to form a diagnosis i.e. what is actually causing your pain and this will be explained to you in full. We will also try to establish if there are any lifestyle factors which could be contributing to your complaint and to address these where possible. Please ask questions if you are unclear. It is occasionally necessary to make a recommendation for further investigations such as X-ray or MRI scanning although this is not routine. If so, we can easily arrange this, and have the results back within a week or so.
The selection of techniques we choose and which comprises your treatment is largely based on the diagnosis although other factors such as age, build and other health considerations are also taken into account. Osteopathic treatment is hands on but we often supplement our approach with other methods such as ultrasound, exercises, postural advice and so on. The osteopath will then also give you an idea of how many sessions you will need and this is called the prognosis, a forecast of how long it will take for you to improve. Osteopathy is very safe and although rare, the osteopath will also advise you of any significant risks associated with any given techniques so that you can make an informed decision about your treatment. Please ask if you have questions about your treatment plan. Remember; only you can decide what treatment you receive.
5 Finalising the session
After the treatment has finished, you may be given some self help guidance. Examples are exercises, postural advice, ice packs or heat etc. We will also suggest a time for your next follow up visit. Please try to fulfil our recommendations as they are aimed at hastening your recovery. The osteopath will then leave the room so that you can dress and see the receptionist to make your next appointment and pay for your treatment.
6 What happens at each subsequent visit?
Each further visit begins by the osteopath reviewing your progress since your last visit. He will then re-examine you to assess how your problem has developed, after which treatment will start. This could change to reflect your progress each time as could your self-help advice, again depending on your progress to date, thereby ensuring that the treatment is tailored specifically to you and how you are progressing.
We understand that for a variety of reasons there are many patients who are unable to attend the clinic for treatment. Often those in greatest need find it impossible to travel to us for the very thing which were they able to access it, would offer significant relief from their pain. If you find yourself immobilised by your pain or limited by other illness or disabillity or simply do not have the means to get to our practice then please call and we will endeavour to offer you a home visit. Patients frequently find that just one or two treatments at home are enough to begin a recovery process which later allows them to travel to the clinic.
If this sounds like you, do not think that you are excluded from osteopathic treatment. Please telephone and we will be happy to discuss your requirements so that you can access osteopathy at home.
Experience tells us that it is sometimes the most vulnerable who need to be seen in their own home. For this reason we would always advise the presence of a chaperone during each visit. Please try to ensure the presence of another responsible adult who can support you when the osteopath visits, someone who understands your problems, needs, medical conditions if any, and who can ask questions on your behalf if necessary.
Patients who are seen at home are accorded the same professional service as those who travel into clinic. To facilitate your care, when we attend patients at home we always bring a portable treatment table for use during the visit, subject to space being available and the patient being able to mount the table. However we frequently find that patients are unable to make use of this and we often treat on your own sofa, bed or even on the floor; which ever is best for the client.
Our professional indemnity insurance covers us fully for when carrying out house calls and for your security, when we attend we will present you with an identity card as issued by the General Osteopathic Council.
Frequently Asked Questions
Here is a selection of the questions prospective patients often ask us. If you wish to make further enquiries after reading this page, then please do not hesitate to call either practice.
Why was it useful working with Jose and Chris Bennetto?
Each of these practitioners had a vast wealth of knowledge and experience, probably second to none and I could hardly help but be influenced by what they said and did with their patients. Each was also respected not only by their patients but perhaps more significantly by their peers and colleagues. Working with them as I did kindled an interest in herbal medicine, nutrition and dietetics and naturopathy and this influences the way I work today, and since qualifying in Osteopathy in 1987, I have gained professional qualifications in each of these therapies.
Why should I see an Osteopath?
Information on our other pages should answer most of your questions about osteopathy in general. Remember that we are fully trained to diagnose and treat. We maintain a program of ongoing training, have full insurance and must in law be registered with the General Osteopathic Council who uphold professional standards in the public interest. We offer a gentle hands on approach and experience tells us that osteopathy frequently helps where other therapies have failed to offer relief.
Do you regularly see patients with back pain?
Yes. I see this common and painful complaint all the time. It's probably what I see most of and have great results when treating this, although there are many causes for lumbar pain, each responding differently to treatment. My approach will be tailored to each case individually to reflect these differences.
What about sciatica? Can you help that too?
Yes. I see this regularly and it is often more painful than simple back pain, and although it usually has it's origins in the lumbar spine, it can originate from other places. Remember that sciatica is really a symptom and not a proper diagnosis. It signifies that the nerve is irritated at some point along its path, typically a bulging disc or degenerative changes encroaching on the nerve.
Are there any restrictions to having treatment?
In general the answer is no. We treat people of all ages and but we always go through a detailed history and assessment to ascertain any factors which might cause us to modify our treatment in order to best suit you. Only the techniques that are safe and most applicable to you are used to your benefit.
Does the treatment hurt?
Not usually as we are careful to select techniques which are best suited to you as an individual but do bear in mind that we might be dealing with tissues which are inflamed and so some techniques could leave you feeling a little sore afterwards. This is a normal post-treatment reaction and cold compresses or warmth, possibly paracetamol, are usually enough to overcome this. Many patients feel improved when they leave the practice and do not experience any reaction at all.
How many treatments will I need?
This will naturally vary depending upon your problem but we will always give you an idea of the number of sessions you will require. Acute patients tend to need around 1-4 sessions whilst long standing or more complex conditions may need more treatment. Some patients benefit from a programme of maintenance treatment and they sometimes attend every few weeks or months. This will be discussed with you as your case progresses but you are never committed to do anything you do not wish to and lots of people contact us purely on an "as needed" basis. We have lots of regular clients who having experienced the benefits osteopathy can offer, choose to receive regular treatments in the form of maintenance sessions, typically between 2-6 month intervals. This can be especially preventative in those with degenerative, arthritic conditions or in those who are prone to relapses and flare-ups of pain following significant past injuries. This is something that can be discussed during the course of your treatments but will only be suggested if relevant to your needs.
Do I need a referral from my GP or Consultant?
No. We are trained to diagnose and treat independently. However if you are claiming under your health insurance policy you might then need a written referral from your doctor in order to activate your cover; if in doubt please speak to your insurer. The osteopath will seek your permission to liase with your doctor if this is thought to be necessary so that you receive the best care from both professions.
Will I need an MRI scan or X-ray?
No, not routinely. However, if we feel it is necessary to obtain more details about your complaint then we can quickly arrange for you to be referred to a private clinic and the scans are back with us within the week. Alternatively, we can refer back to your doctor for NHS investigations but this usually takes longer and is dependant on your GP agreeing that such investigation was necessary.
I have other health problems. Can I still attend?
Usually yes. There are very few illnesses which prevent us carrying out any treatment at all but there may be certain techniques which are more suitable than others. These will be carefully chosen to reflect your other health issues and we will always try to gauge the depth and intensity of the treatment to suit the problems you have; this is one area where experience can make a difference.
Can I return to work after the treatment?
The inability to go back to work as a result of your treatment should never arise. However a degree of restraint is recommended if for no other reason than this allows the treatment a little more time to take effect and we suggest avoiding strenuous activity for a day or two after treatment. Taking a longer term view, if you have a bad injury or are in a lot of pain, abstaining from work or sport for a short time can assist your recovery but this may not be necessary. We can provide belts and supports or tape the joints or spine to give stability if you need to continue working.
Are there any risks to treatment?
Osteopathy is an inherently safe form of treatment and we also screen patients when they attend by performing a thorough case history and examination in order to minimise any potential complications. The commonest problem patients encounter is soreness or a temporary increase in their symptoms for a day or two after their session. This is easily controlled with warmth or cold compresses or just resting for a while afterwards. Your osteopath will advise but please call after your treatment should you be concerned in any way.
The osteopath will discuss your diagnosis and treatment plan with you but you have the right to accept or refuse any particular examination or treatment without giving a reason. Having consented to treatment you can also change your mind at any time. You are always encouraged to ask questions at every stage. We feel it is important to maintain an open dialogue with our patients so that you are involved in the decision making process at each stage of your care enabling you to give informed consent to your treatment. Remember...only you can decide.
"We have been using the services of Geoff Hale for our patients for over six years. During this time we only get positive feedback from our patients, most finding the treatment extremely beneficial."- Dr B
Birmingham GP and Member of the British Institute of Musculoskeletal Medicine, Associate Specialist, Pain Management