Covid-19: Updated 5th January 2021-We're here for you.
Updated 5th January 2021.
For your reassurance and protection, all clinicians have now received their first Covid-19 vaccination.
Revised Government advice is that Osteopaths are permitted to remain open for patients to receive treatment and that no additional enhancements to Covid-19 safety policies are needed beyond those in-clinic hygiene and distancing measures which have been in place since we resumed practice in Spring 2020. We will continue to monitor the situation and apply best practice policy as dictated by Government and our regulators, GOsC and iO.
Whilst the COVID-19 outbreak continues to impact us all, we are making changes to the way we practice to protect patients and staff. We request all patients comply with the following.
Please do not book an appointment if:
You are currently suffering with diagnosed COVID-19.
You are currently displaying symptoms which suggest you might have COVID-19 even if this has not been medically confirmed or you are waiting for the results of a Covid-19 test.
You have been in contact with anyone diagnosed with COVID-19 in the last 14 days.
You are a contact of anyone awaiting a Covid-19 test result or has been isolating for the past 14 day
You are in quarantine following a trip abroad.
You have a high temperature or fever, have a new continuous cough, have loss or change in sense of taste or sense of smell.
You have been placed into the extremely high risk category due to an underlying medical condition or due any treatment or medication you are receiving.
We have measures in place which minimize the Covid-19 risk at our practices but it is impossible to reduce this risk to zero. Whilst Government advice is for patients to to continue with the healthcare they need, please carefully consider the benefits you would gain from receiving osteopathic treatment against the possibly increased risks of attending for your appointment particularly if:
You are in a higher risk group such as those over 70.
You suffer any less severe but nonetheless chronic health condition or you take any kind of medication which might place you at extra risk compared to the healthy population.
Whilst we do not prohibit patients from attending with a friend or relative for support, we are trying to minimize foot-fall within the clinic to reduce person to person contact as far as possible. Please attend alone if you are able. All those who enter the clinic must comply with the above criteria, including chaperones, and each will undergo a COVID-19 screening questionnaire before treatment can commence If either person is suspected of having COVID-19, treatment will not continue.
In the clinic
In clinic, we are staggering appointments and minimizing staff numbers in order to maintain social distancing as much as possible. We have enhanced hygiene measures in place and staff will wear PPE appropriate to current guidelines.
Where possible we are taking patients directly to treatment rooms rather than to the waiting area and so we request that you arrive for your appointment no more than 5 minutes before your treatment time. Should you arrive any earlier please wait outside the building. Do not enter but telephone the practice as it might be possible to see you at that earlier time.
Patients must wear masks for the duration of their visit to us. Failure to do so will result in you not receiving treatment. We are presently unable to provide masks to anyone other than staff members.